Wanted: Sales Engineer

Trace Solutions builds software that runs some of the UK’s most complex commercial property portfolios — lease administration, service charges, and property management at scale. We’re a 60- person, employee-owned business based in Clerkenwell, and our software sits at the heart of how our customers operate.

We’re currently recruiting for a technically minded Sales Engineer to be the product expert in our commercial conversations. You’ll run demos, shape solutions, and translate what our software does into what it means for a prospect’s business. This is a hybrid role: part technical, part consultative, part commercial — ideal for someone who enjoys solving real customer problems and being the credible voice in the room.

What You’ll Do

Demos and technical sales support — the core of the role

• Lead software demonstrations tailored to each prospect’s use case, from first-pitch overviews to deep-dive technical sessions
• Partner with the Business Development team across the full sales cycle — discovery calls, scoping, requests for proposal, proof-of-concepts, procurement documentation and final- stage presentations
• Handle technical questions credibly, whether you’re talking to a Finance Director or an IT lead
• Represent Trace at customer site visits, trade shows, and industry events
• Create and maintain repeatable model data for differing customer business lines

Solution design and consultation

• Work with prospects to understand their property management challenges and shape solutions that fit
• Provide feasibility assessments for custom or complex requirements
• Produce technical proposals, scoping documents, and proof-of-concept plans
• Collaborate with implementation teams to make sure what we sell is the deliverable solution

Customer education and industry expertise

• Develop a deep working knowledge of commercial property management — portfolio and lease admin, financial processes and compliance within a regulatory context
• Stay current on PropTech trends, competitor positioning, and integration possibilities with the wider real estate tech stack

Business development and market intelligence

• Spot upsell and cross-sell opportunities, working closely with Customer Success on account growth
• Maintain market competitive intelligence — comparison materials, differentiation strategies
• Feed market and competitive insight back into commercial planning

Product feedback

• Act as voice of the customer in product roadmap discussions
• Document feature requests and enhancement themes
• Test new features and feedback during development cycles

Skills

Essential

• Significant cross-sector PropTech, real estate, or property management software experience in both data and accounting processes to provide the foundation for credible prospect conversations and solutions delivery.
• Strong presenter — confident running demos and translating technical detail for non-technical audiences
• SaaS or business software background
• Consultative approach to customer conversations
• Quick technical learner — comfortable getting under the bonnet of complex software
• Commercially aware — understands how a sales process works and where presales adds value

Nice to have

• Familiarity with database concepts, application programming interfaces, and system integrations
• Project management exposure

How you work

• Customer-centric — genuinely interested in solving the problem in front of you
• Detail-conscious in demos and documentation
• Adapts style to the room — boardroom one day, technical workshop the next
• Comfortable juggling multiple opportunities at once

Why Join Us?

We are an employee-owned PropTech company with unparalleled experience in property management solutions. Based in Clerkenwell, London, we support around 250 organisations with our TRAMPS, BlueBox, o6ix, and Estateman products.

With 60 employees, we are one of the leading innovators in our sector, developing sophisticated tools to automate processes, analyse information, and integrate with other best-of-breed applications. Our web-based Mojo brand and web apps have driven significant growth, with more expansion expected in the coming years.

Join us and be part of a company that values expertise, innovation, and collaboration.

Don’t tick every box? No problem – if you believe your skills and experience would make you a valuable addition to our team, we’d still love to hear from you. Potential candidates should drop us a line at this email address.

Strictly no agencies.