This is the Data Protection policy of Trace Solutions Limited (“Trace”) and covers the services offered by Trace at www.tracesolutions.co.uk (“the Website(s)”).

The purpose of this statement is to inform users of the Trace Website what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy.

By visiting this Website, you are accepting and consenting to the practices described in this privacy policy which may be amended from time to time. If you use this Website you are agreeing to be bound by this policy at any time.

Passwords

Where we have given you (or you have chosen) a password to access the Website, you are responsible for keeping this password confidential. Please do not share it with anyone.

The Website stores your password securely. Site administrators are unable to access or view existing passwords, but can change them on request.

Confidentiality and Security

When you register with Trace, we may ask for information such as your name, business email address, address and contact details in order to send you newsletters to which you subscribe and for the provision of information about products or services you have requested.

Any information you provide will be held securely and in accordance with the EU Directive 95/46/EC and the EU Privacy & Electronic Communications Directive 2002/58/EC commonly known as GDPR.

There are a limited number of circumstances where we may share some or all data about you that we hold with others, such as:

  • With our sub-contractors who assist us in the provision of the support services we provide to you;
  • In the event that our business assets are ever sold to or purchased by another company;
  • If we are under a duty to disclose or share personal data about you in order to comply with any legal obligation at the request of public authorities; or
  • On your express consent.

By submitting data, you agree to this collection, transfer, storing or processing of data about you for the purposes described in this policy. We will take all reasonable steps to ensure data about you is treated securely in accordance with this policy, and all information you provide to us is stored on our secure servers or those of our sub-contractors. However, the personal information that we collect from you may be sent and stored outside the European Economic Area (“EEA”). By registering on the website or sending us your personal information by other means, you are indicating your consent for your personal information to be sent, stored and processed outside the EEA.

If at any time you want to be removed from our subscriber’s list, please notify us by email at: sales@tracesolutions.co.uk

Using cookies

Cookies are small data files that websites generate and ask to store on your computer. Most websites use cookies in one form or another. They are typically used to:

  • remember settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remember information you give to a website, such as a list of products in your shopping basket
  • measure how you use the website so we can make sure it meets your needs

To learn more about cookies and how to manage them, visit https://www.AboutCookies.org, or please read on to find out more about how we use cookies.

Measuring Website Usage

Google Analytics is in use to collect information about how visitors use this site. This provides us with important information that can enable the site to work better. We do not link this information to your name or address.

Google Analytics has their own Privacy Policy that can be found here: https://support.google.com/analytics/answer/6004245?hl=en

The following cookies are used by Google Analytics:

NameTypical contentCookie expires after
_gatA randomly generated string10 minutes
_gaA randomly generated string2 years
_gidA randomly generated string5 days
_first_pageview1 or blankAfter the page loads
_eventqueueA randomly generated string1 hour
_vwo_uuid_v2A randomly generated string1 year
unpoco_5014 11 or blank1 day

Understanding your web browser capabilities

We set some cookies to store information about your browser settings, to help us continue to develop our website to best suit our users’ needs. The following cookies are used:

NameTypical contentCookie expires after
_gatA randomly generated string10 minutes
_gaA randomly generated string2 years
_gidA randomly generated string5 days
_first_pageview1 or blankAfter the page loads
_eventqueueA randomly generated string1 hour
_vwo_uuid_v2A randomly generated string1 year
unpoco_5014 11 or blank1 day

Remembering your choices

Certain sections of our site remember your choices, such as if you filter your the content of a page, so you can be provided with the right information as you move around the site. For example, if you filter a list of information we will remember your choice and default to that selection if you visit the page again. These choices are not tied to any personally identifiable information. The following cookies are used:

NameTypical contentCookie expires after
menustateA state “active”1 year

Online Maps

We sometimes use maps to show you locations relevant to the section of the site you are viewing. This service is provided by Google Maps. Google sets cookies which are used to store user preferences and information to enable this service. The following cookies are used:

NameTypical contentCookie expires after
NIDRandomly generated string6 months
1P_JARGoogle ad personalisation1 day
APISIDStores user preferences and information of Google maps2 years
CONSENTString containing a boolean rough location and a date string18 years
HSIDRandomly generated string2 years
SAPISIDRandomly generated string2 years
SIDRandomly generated string2 years
SIDCCRandomly generated string3 months
SIDCCRandomly generated string3 months
SSIDRandomly generated string2 years
_jsuidUser identifier, numbers20 years

Google’s privacy policy can be found at https://www.google.co.uk/intl/en-GB/policies/ and its terms of service for Google Maps at https://www.google.com/intl/en_uk/help/terms_maps.html.

Doubleclick

Doubleclick is a integratable campaign management solution, automatically creating content for ads that can be seen by people using other sites that have google ads integrated.

Doubleclick’s policy on Cookies can be found here:

https://support.google.com/dfp_premium/answer/2839090?hl=en

NameTypical contentCookie expires after
IDERandom string1 year
DSIDRandom string2 weeks
_psegsRandom string2 years
permutive-idRandom string2 years
permutive-sessionRandom string2 years

Cloudflare

This is added in order to identify malicious visitors to their Customers’ websites, to reduce the chance of blocking legitimate users, and to provide customized services.

You may review Cloudflare’s privacy policy at https://www.cloudflare.com/cookie-policy

NameTypical contentCookie expires after
cluidRandom string20 years

Sharethis

The aim of this cookies is to enable advertisements by displaying products and/or services that the user might be interested in, based on their recent browsing and/or sharing behaviour, without identifying who they are by name, email or phone number. This is often called interest-based advertising (“IBA”) or online behavioral advertising (“OBA”).

You may review Sharethis’ privacy policy at https://www.sharethis.com/privacy/

NameTypical contentCookie expires after
__stidRandom string20 years
__usetValue “yes”1 day